Mercure London Heathrow Airport Hillingdon Exterior photoMercure London Heathrow Airport Hillingdon Exterior photoMercure London Heathrow Airport Hillingdon Exterior photo
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From59US$ /night
Check-in
07May2026Select date
Check-out
08May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP
-
Near Stockley Road Lake
Guest rating
6.0
/10
3.0
2.9
/5

Located in the Hayes district of Hillingdon, the 4-star newly refurbished Mercure London Heathrow Airport Hillingdon hotel is just 1.3 km from such culture-oriented attractions as the London Motor Museum. Boasting access to the View Heathrow Observation Deck, nearly 10 minutes away by car, this fantastic hotel includes recreational facilities and a golf course providing guests with modern rooms.

Location

The Hounslow Urban Farm stands 3.8 km away, and the large mansion "Osterley Park" is within 6 km of the hotel. The Mercure London Heathrow Airport is also around a 25-minute walk from such natural sights as the 144-acre public Cranford Park.

Guests might as well enjoy proximity to Pinkwell Park, situated around 1 km away. This accommodation stands within 30 minutes' walk of Hayes Central Mosque, popular with pilgrims and tourists alike.

Mercure London Heathrow Airport hotel is 700 metres from Sam Philip Recreation Ground bus stop and within a 9-km distance of Heathrow Terminal 4 train station in Hillingdon.

Rooms

Furnished with a writing table, the 184 rooms also include such conveniences as a flat-screen TV with satellite channels, along with tea and coffee making equipment. They come with private bathrooms. You will make use of hair dryers and bath sheets in modern bathrooms with a separate toilet and a shower.

Eat & Drink

A lounge bar is available on site. The Great Western is located next to the Mercure London Heathrow Airport Hillingdon and serves Indian dishes, about 5 minutes' walk away.

Leisure & Business

At this Hillingdon hotel, guests can also benefit from fitness classes provided at a gym facility. The property also features banquet and meeting facilities, and a desk for those arriving on business.

“I noted a practical option near Heathrow, designed with business needs in mind, as the hotel features meeting rooms and essential equipment. The on-site restaurant, Borders, includes outdoor seating, adding to the dining options, and the staff seems ready to solve issues promptly. In my view, it balances functionality with a few comforts for travelers in transit.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Mercure London Heathrow Airport offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room extra Pull-out Bed
2 persons
165 sq. feet 
1 King-size bed
Shower
Bathtub
Superior Queen Room
2 persons
165 sq. feet 
1 Double bed
Shower
Bathtub
Standard Queen Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Bathtub
Deluxe King Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Mercure London Heathrow Airport offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Refrigerator

Services

  • Shuttle service
  • 24-hour room service
  • Car hire
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Game room

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Mercure London Heathrow Airport, culinary delights await with an emphasis on international flavors that promise a hearty dining experience. The inviting atmosphere, both indoors and outdoors, allows guests to savor each delectable bite in comfort and style, making every meal a pleasure after a day of travel.
Mercure London Heathrow Airport Hillingdon Restaurant photo
Mercure London Heathrow Airport Hillingdon Restaurant photo
Mercure London Heathrow Airport Hillingdon Restaurant photo

Borders

International cuisine
Ambiance
A modern, open-plan setting with options for outdoor dining, creating a relaxed atmosphere perfect for unwinding.
Key Offerings
Features a diverse menu with dishes like bangers and mash, roasted butternut risotto, and chicken korma, ranging from £12 to £15. Additionally, an extensive lounge menu and bar cocktails complement the dining experience.
Reservation
Not needed
Open for breakfast and dinner; specific hours vary.

Mercure London Heathrow Airport Location

Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP
Map view
Shepiston Lane Hayes Middlesex, Hillingdon, United Kingdom, UB3 1LP
Nearby
Harlington New Church Hall
1900 ft
Restaurants
The White Hart
2700 ft
158 High Street
Explore Hillingdon
Local Highlights
Top Attractions
Activities
Dining
Entertainment
London Motor Museum
London Motor Museum
16-minute walk
A showcase of vintage and classic cars, the museum features unique exhibits and themed displays, perfect for motor enthusiasts.
Cranford Park
Cranford Park
5-minute drive
A historic park with beautiful gardens, walking paths, and wildlife, offering a peaceful escape from the city bustle.
Discover the local attractions near Mercure London Heathrow Airport
Check out notable attractions near Mercure London Heathrow that offer a variety of experiences for visitors looking to explore Hillingdon.
Ideal for leisurely walks in scenic surroundings: Cranford Country Park
Great for outdoor activities and nature exploration: Minet Country Park
Well suited for business meetings in a tranquil setting: Stockley Park
Perfect for picnics and family outings: Lake Farm Country Park
Suited for architecture enthusiasts and quiet reflection: St Martins Church
Ideal for history lovers and cultural events: The Great Barn
Best for photography enthusiasts and art lovers: The Photographic Angle
Airport Bowl
20-minute walk
A fun bowling alley suited for families and friends. Enjoy food, drinks, and arcade games for a complete entertainment experience.
Hounslow Heath
12-minute drive
A large nature reserve great for hiking or birdwatching, ideal for those seeking tranquility in a natural setting.
The White Hart
The White Hart
10-minute walk
A traditional British pub known for its cozy atmosphere and hearty dishes, perfect for families and casual dining.
Café Nero
5-minute drive
A popular coffee chain offering a wide selection of coffees and pastries, ideally suited for a quick pick-me-up or light lunch.
Discover dining options near Mercure London Heathrow Airport
Experience diverse dining options near Mercure London Heathrow that cater to different tastes and preferences.
Perfect for casual dining and flavorful dishes: Hot N Spicy Hayes
Well suited for those craving grilled chicken specialties: Barcelos Chicken Restaurant
The Plaza
15-minute drive
A vibrant cinema featuring the latest films and classic screenings, with comfy seating and a family-friendly environment.
Harlington Baptist Church
Harlington Baptist Church
10-minute walk
A welcoming community space that hosts various events, from concerts to community gatherings, suitable for all ages.
Getting around
City Centre
Hillingdon11 min  ·  3000 ft
Airports
London Heathrow (LHR)7 min  ·  2.9 mi
London City (LCY)58 min  ·  23.7 mi
Train
Heathrow Central Railway Station5 min  ·  2.0 mi
Heathrow Terminal 4 Railway Station7 min  ·  2.6 mi
Underground
Hatton Cross5 min  ·  2.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 16 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of GBP14.95 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Romanian, Polish, Hindi
Number of rooms:
184
Former name
Comfort Hotel Heathrow
Property is also known as
mercure london heathrow hotel
mercure london heathrow hotel hayes
mercure london heathrow
mercure hotel heathrow
mercure heathrow

Reviews and Ratings

Feedback about Mercure London Heathrow Airport from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests often highlight the modern and welcoming appearance upon arrival, appreciating the smooth check-in process. The rooms are often described as spacious and comfortable, with plentiful hot water. Breakfast is a frequently mentioned positive, noted for its good variety and freshness. Some guests have noted that the grounds appear a bit unkempt, but inside, the hotel maintains a clean and modern feel, especially convenient for an overnight stay before catching a flight from the nearby airport.
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Review score
Based on 346 verified reviews
5.3/10
Guest rating
40%
Recommend
Pros
Helpful staff
Good location
Nice coffee
Good soundproofing
Cons
Shabby rooms
Broken thermostat
Smelly common area
Non-working A/C
Guest reviews
based on 346 reviews
5.3/10
based on 1314 reviews
3.5/5
based on 2781 reviews
6.0/10
Camila from United Kingdom
Family with children
standard queen room
3 nights in October 2025
|
Reviewed:January 14, 2026
8.8/10

a brief respite near the airport

fresh breakfastsoft bedhelpful staffresponsive staff
the breakfast offered many choices and tasted fresh. the hotel offered assistance with an item i forgot. the bed was soft like a cloud, and i slept soundly. i found the staff responsive and helpful .
The hallways could use a little refresh. Otherwise, everything was in good order.
Dining
9/10
the breakfast selection featured various options and provided a satisfying start to the day. i found the dining area clean and well-maintained. staff ensured that the buffet was constantly replenished.
Rooms
8/10
my standard queen room provided a comfortable space for resting. the television offered a large screen. i found the room silent, which ensured peaceful sleep. a good night's rest is essential.
Service
10/10
the team showed kindness when i arrived late. they helped me a lot with my luggage, and i really needed it! i felt their attentiveness and care. it was truly heartwarming!.
Facilities
8/10
the hotel offers convenient access to transportation hubs! this helped me plan my travels. the lobby presented clean and modern aesthetics. i found that the overall ambiance was quiet and relaxing.
Location
9/10
the area offers a peaceful environment, despite its proximity to the airport. i enjoyed the calm atmosphere in the neighborhood. i found it easy to take the train. the journey was quick.
0 Helpful
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roy from united kingdom
Family with children
standard queen room
3 nights in November 2025
|
Reviewed:January 11, 2026
8.3/10

surprising stay!

helpful staffeasy accessgood breakfastshort taxi ride
I found the staff helpful. They upgraded our room without delay when they saw we needed an extra bed, which i really appreciated! the hotel's location near the airport made access easy via a short taxi ride, it was convenient! breakfast was quite good, i liked the variety!
A taxi to the airport cost £30. I thought it was a little expensive for such a short distance. but i can't say i wasn't warned!
Location
9/10
the hotel is situated a short taxi ride from the airport; i found it convenient for early morning flights and late arrivals. the surrounding area includes some local businesses and a few restaurants at a walkable distance.
Dining
8/10
breakfast offers a range of options, including hot and cold items; i observed a good selection of pastries and fresh fruit. dinner is available on-site, featuring a limited but decent menu, so you can find something to eat.
Facilities
8/10
the lobby appears renovated; it presented a modern look and feel. the hotel provides basic amenities; i noticed wifi access, but i did not test it. parking is available for a daily fee.
0 Helpful
|
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Ava from Canada
Superior Queen Room
3 nights in October 2025
|
Reviewed:December 15, 2025
9.0/10

convenient and pleasant stay!

smooth check-inefficient serviceattentive staffexpensive parking
The check-in process was smooth, and the reception staff was really helpful. room service was prompt and efficient, i appreciated that. the daily cleaning service was excellent. Staff were attentive, and my room was always super clean! the restaurant staff also displayed great friendliness, and they were always there to help.
I found the hotel parking to be a bit inconvenient and expensive. I paid a significant amount to park just a short distance away!
Facilities
8/10
the hotel includes a costa coffee shop inside, offering guests convenient access to beverages and snacks, which is great. corridors appeared a bit dated, though were still functional for accessing rooms, i think.
Location
9/10
finding the hotel was easy; google maps guided me without problems. its proximity to transportation is good; it makes travel easier. the hotel offers good access to main roads and nearby attractions, i think
Service
10/10
the receptionist was exceptionally nice, greeting everyone with a smile; i appreciated that! assistance was always offered promptly when i needed it; it made my stay pleasant. every request was handled with care, i think.
Dining
9/10
the breakfast offered various hot options and was quite tasty. the restaurant provided the possibility to eat on site in the evening, which made things simple. restaurant staff were nice and friendly, i think
0 Helpful
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Riley from Australia
Standard Twin Room
2 nights in November 2025
|
Reviewed:December 03, 2025
8.3/10

Quick Heathrow Stopover

spacious roomcomfortable bedgood hospitalityquick check
the room was a good size, and I found the beds comfortable after a long flight, great for resting. the hot water was plentiful, which I definitely needed. staff hospitality stood out, and they were helpful with local information. checking in went quickly, which i really appreciated.
the grounds seemed a bit unkempt, only really noticeable when I went outside for a walk. it wasn't a big deal, but tidier landscaping would have enhanced the overall experience.
Location
9/10
the hotel is convenient for accessing the airport by taxi, and it meant I didn't have to worry about a long commute for my early flight. the taxi ride was short, and the hotel location gave me extra sleep time. it was a great help.
Dining
8/10
breakfast offered many choices, which was very helpful for starting my day well. i tried several dishes and found them flavorful, it was a really great spread with fresh ingredients. the dining area was clean.
Facilities
8/10
there is a costa inside the hotel, it served my coffee needs well. this added convenience allowed for quick coffee runs without leaving the building. the service was also relatively quick.
0 Helpful
|
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Sebastian from Germany
standard twin room
3 nights in October 2025
|
Reviewed:October 31, 2025
8/10

good experience near airport

helpful employeespacious roomhot water
i found a very helpful night desk employee. he was great and provided assistance. i enjoyed the spacious room. hot water was available .
0 Helpful
Oliver
standard queen room
3 nights in June 2025
|
Reviewed:August 25, 2025
7/10
good breakfastcomfortable bedhelpful staffdistant locationlong waitcold room
the breakfast was good and did include variety. the staff assisted with hotel i left in my room, which i am grateful for. i found the bed comfortable, and it allowed me a good nights sleep.
the location is far from the airport, so a taxi was needed, and it did cost me extra money. i waited for a time for receptionist because they had telephone calls. the room that i was given was huge with large beds, it was like a barn and cold.
0 Helpful
FAQs
About Mercure London Heathrow Airport
How far is Mercure London Heathrow Airport from Heathrow Terminal 2?
The hotel is 3 km from Heathrow Terminal 2.
What amenities are available in the rooms at Mercure London Heathrow Airport?
Rooms feature a flat-screen TV, air conditioning, a laptop-compatible safe, and tea and coffee making facilities.
Is there on-site dining at Mercure London Heathrow Airport?
The on-site Borders Restaurant serves a variety of international dishes and also offers outdoor dining options.
What are the check-in and check-out times at Mercure London Heathrow Airport?
Check-in is from 15:00 and check-out is by 12:00.
Does Mercure London Heathrow Airport provide a shuttle service to the airport?
The hotel offers a shuttle service, called Hotel Hoppa, for convenient transfers to the airport.
What recreational facilities does Mercure London Heathrow Airport offer?
Guests can enjoy a fitness center, golf course, and game room on-site.
What are some nearby attractions to Mercure London Heathrow Airport?
Nearby attractions include Heathrow Airport, Windsor Castle, and Osterley Park.
Is parking available at Mercure London Heathrow Airport?
The hotel offers parking on-site, with validation for guests.
Does Mercure London Heathrow Airport offer business services?
The hotel features a business center and dedicated meeting rooms accommodating up to 180 guests.
What breakfast options are available at Mercure London Heathrow Airport?
A breakfast buffet with both hot and cold options is available daily from 6:30 am.
What languages do the staff speak at Mercure London Heathrow Airport?
The staff primarily speaks English.

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